Subscription & Refund Policy

You choose your trial: $1 for 3 days, $5.49 for 7 days or $9.99 for 14 days. After the trial you picked, $49.99 is charged every month until you cancel. Cancel online in 2 clicks. No refunds for partial periods; 14-day money-back guarantee if it didn’t help.

The offer, in one line

You choose your trial: $1 for 3 days, $5.49 for 7 days or $9.99 for 14 days. After the trial you picked, $49.99 is charged every month until you cancel.

Before you pay, the payment screen shows the amount due today, the calendar date of your first $49.99 charge and the monthly price, right next to the button. The same facts are in your confirmation email.

What the membership includes

• 200 credits every month for readings, situation plans and vet summaries (a full reading is 25 credits)
• A coach for your dog: a daily check-in, a mission every week from a 4-week plan, and a monthly report
• Room for up to 3 dogs, sharing the same credits
• Your dog’s growing profile and share cards

Monthly credits that you don’t use do not roll over to the next month. Credits you buy separately (extra readings) never expire.

How you agree

At checkout you agree to the automatic renewal by tapping the payment button. The full renewal terms are shown directly under that button, in the same size as the text around it, before you tap. We don’t charge you without that tap. We save a record of your consent (time, IP address, the exact text you saw) for at least 3 years, or 1 year after your membership ends if that is later.

The emails you’ll get

• Right away: a confirmation with the amount you paid today, the length of the trial, the date and amount of your first $49.99 charge, the card it will be charged to, how to cancel, and a link to manage or cancel your membership.
• Trials longer than 7 days: a reminder 7 days before your first $49.99 charge, with the date, the amount and how to cancel.
• About a day before your first $49.99 charge: a reminder of the date and amount from Whop, our payment provider.
• After every charge: a receipt with a link to manage or cancel your membership.
• Once a year: a reminder of what your membership costs and how to cancel.
• Before any price change: an email at least 10 and at most 30 days before the new price applies.

How to cancel

Online, anytime, in 2 clicks. Log in, open Account → Membership, tap “Cancel membership” and confirm. That’s it: two clicks, no call, no form. Every confirmation, reminder and receipt we send links to your membership page, where you can cancel.

• During the trial: you won’t be charged $49.99. You keep access until the trial ends.
• After the trial: no more charges. You keep access until the end of the month you already paid for.
• By email: you can also write “Cancel” to support@woofread.com from your account email. We cancel it within 1 business day. If your email reaches us before a renewal, we won’t charge that renewal, even if we answer after it.
• What you’ll see when you cancel: we may mention that you can pause or switch to a smaller plan. We only show a discount if you choose to see one. The “Click to cancel” button stays visible the whole time, and one click on it cancels.
• Afterwards: we email you a confirmation with the date your access ends.

Refunds

• No refunds for partial periods. When you cancel, you keep access until the end of the trial or month you already paid for, and you aren’t charged again.
• 14-day money-back guarantee. If you used Woofread (at least one reading) and feel it didn’t help, email support@woofread.com with “Refund” and your account email within 14 days of a charge (the trial fee, a monthly charge or an extra). We refund that charge in full to the card you paid with.
• A refunded membership charge also cancels the membership, and the unused credits from that month are removed. A refunded extra is removed from your account.
• Refunds usually show on your statement within 5–10 business days, depending on your bank.
• Mistakes are always refunded: duplicate charges, or a charge after you canceled, no matter how long ago.
• Outside these cases we don’t refund charges, unless the law requires it.

Extras and “Skip the trial”

Extras offered after checkout are optional, shown with their price, charged once and only when you accept them. They never renew.

“Skip the trial” costs $99 for 3 months of membership, paid up front, instead of the trial. The trial’s first $49.99 charge then doesn’t happen. When the 3 months end, the membership renews at $49.99 per month until you cancel. The renewal date is in your receipt and in your account.

If a payment fails

We email you and try again over the next days. You can update your card in your account. While a renewal is unpaid, new monthly credits are on hold. If we still can’t collect it, the membership ends and we stop trying. We never charge late fees.

Price changes

We email you at least 10 and at most 30 days before a new price applies, with how to cancel. If you don’t want the new price, cancel before it applies and you won’t pay it.

On your card statement

Charges appear as WHOP*WOOFREAD. Payments are processed by Whop.

Please talk to us before you dispute a charge

A refund from us is faster than a dispute with your bank: one email, and it’s on its way. If you file a dispute, we share our records of your consent, the emails we sent and your use of Woofread with the bank.

Contact

Woofread is operated by Steamwise Ventures LLC, a Wyoming limited liability company, USA.

Email: support@woofread.com · Mail: 32 N Gould St, Sheridan, WY 82801, USA