Terms of Service

The agreement for using Woofread: what a reading is and isn’t, the membership, your uploads, and the rules.

These Terms of Service (“Terms”) are the agreement between you and us when you use woofread.com: the quiz, uploads, readings, the plan, the chat and the membership. The money parts are also in our Subscription & Refund Policy, which is part of these Terms. Our Privacy Policy explains what we do with your data.

1. Who we are

Woofread is operated by Steamwise Ventures LLC, a Wyoming limited liability company, USA. “Woofread”, “we”, “us” and “our” mean Steamwise Ventures LLC. “You” means the person using Woofread.

2. Who can use Woofread

You must be at least 18 years old and able to make a binding contract. Woofread is for your own dog and your own personal, non-commercial use.

3. What a reading is, and what it is not

A reading looks at the photos and videos you upload, together with your quiz answers, and describes visible signals such as ears, eyes, mouth, posture and tail, plus what those signals usually mean in dogs. Readings are made automatically by software that includes an AI model. A person does not check a reading before you see it.

• A reading is an interpretation, not a fact. Nobody can know for sure what a dog thinks or feels. A reading can be wrong or incomplete, especially with short, dark or blurry clips.
• A reading is not veterinary advice. It does not diagnose, treat or rule out any illness, injury, pain or behavior disorder, and it never replaces your vet or a qualified behavior professional.
• Some lines are just for fun. Captions written in your dog’s voice are playful guesses, not translations.
• Health and safety come first. If your dog may be hurt, sick or in pain, has bitten or tried to bite, or suddenly behaves differently, contact your vet or a qualified behavior professional. In an emergency, go to an emergency vet right away. Don’t wait for a reading or a chat answer.

4. Your account

Your readings are linked to the email address you give us. Anyone who can open your login emails can open your account, so keep that inbox secure. Tell us at support@woofread.com if you think someone else got in.

5. The membership, the trial and automatic renewal

You choose your trial: $1 for 3 days, $5.49 for 7 days or $9.99 for 14 days. After the trial you picked, $49.99 is charged every month until you cancel. The calendar date of your first $49.99 charge is shown next to the payment button and in your confirmation email.

• You agree to the automatic renewal by tapping the payment button. The full terms (today’s price, the monthly price, the date of the first monthly charge and how to cancel) are shown directly under that button before you tap it. Without that consent we don’t charge you.
• The membership includes 200 credits every month for readings, situation plans and vet summaries (a full reading is 25 credits); a coach for your dog: a daily check-in, a mission every week from a 4-week plan, and a monthly report; room for up to 3 dogs, sharing the same credits; your dog’s growing profile and share cards. Monthly credits that you don’t use do not roll over.
• You can cancel anytime online. Log in, open Account → Membership, tap “Cancel membership” and confirm. That’s it: two clicks, no call, no form. If you cancel during the trial, you are not charged $49.99.
• We email you a confirmation when you join, a reminder before your first $49.99 charge, a receipt after every charge, and a reminder once a year.

Refunds, failed payments and price changes are explained in the Subscription & Refund Policy.

6. Optional extras

Right after checkout we may offer extras, such as a food and treat guide or a personal guide for your dog (a calm plan or a body language decoder), delivered as PDFs in your account. Each extra is optional, shown with its price, and charged once, only if you accept it. Extra readings bought from your account are added as credits and never expire.

“Skip the trial” works differently: you pay $99 up front for 3 months of membership instead of the trial, so the trial’s first $49.99 charge doesn’t happen. When the 3 months end, the membership renews at $49.99 per month until you cancel. You can cancel the renewal anytime before that.

7. Payments

Payments are processed by Whop (whop.com). We never see or store your full card number. Charges appear on your card statement as WHOP*WOOFREAD. Prices are in US dollars. If sales tax applies, checkout shows it before you pay.

8. Refunds

We don’t refund partial periods: when you cancel, you keep access until the end of the period you paid for and you aren’t charged again. If you used Woofread and it didn’t help, our 14-day money-back guarantee applies: email us within 14 days of a charge and we refund that charge. Mistakes are always refunded. The details are in the Subscription & Refund Policy.

9. Your photos, videos and answers

• They stay yours. You keep all rights to what you upload and write.
• We use them only to run Woofread for you. You give us a limited, non-exclusive, royalty-free permission to store, copy, process and analyze your uploads and answers in order to make your readings, thumbnails and key frames, show them to you, answer support questions, and keep the service safe. That permission ends when the content is deleted, except for copies the law or an open dispute requires us to keep.
• No ads, no training, no selling. We don’t use your photos or videos in our advertising and we don’t use them to train AI models, unless you give separate, explicit permission. We never sell them.
• Raw files are deleted after 7 days. Thumbnails, key frames and your readings stay in your account until you delete them or your account.
• What you may upload: only photos and videos you have the right to share, that mostly show your dog. Avoid people, especially children. Nothing illegal, violent or abusive. Never hurt, scare or provoke a dog to film it, and don’t set up difficult situations on purpose.

We may remove content and suspend accounts that break these rules. We may report content showing child abuse or animal cruelty to the authorities.

10. The plan and the chat

• The 4-week plan gives general, widely used, reward-based tips. It is education, not an individual treatment plan. Stop any exercise when your dog shows stress, skip anything that feels unsafe, and follow local leash laws. You stay responsible for the safety of your dog and the people and animals around it.
• The chat is answered by an AI assistant, not by a person or a vet, and it is always labeled that way. Its answers can be wrong. Don’t use it for emergencies, and don’t share sensitive personal information in it.

11. Fair use

Don’t copy, scrape, overload or reverse engineer Woofread; don’t get into someone else’s account; don’t resell readings or use Woofread to build a competing product; don’t upload malware; and don’t use Woofread to harass anyone.

12. Our content

The website, software, design, mascot and texts belong to Steamwise Ventures LLC (except your own content). You may save, print and share your own readings and share cards for personal use.

13. Changes

We keep improving Woofread, so features can change. If we change these Terms in a way that matters, we email you at least 10 days before the change applies. A change to the membership price is emailed at least 10 and at most 30 days before it takes effect, together with how to cancel. If you don’t agree, cancel before the change applies.

14. Ending your account

You can delete your account anytime by emailing support@woofread.com, or in your account once that option is available. Deleting your account also cancels your membership. If we close your account while you did nothing wrong, we refund the unused part of any prepaid period.

15. Disclaimers

To the extent the law allows, Woofread is provided “as is” and “as available”. We don’t promise that readings, plans or chat answers are accurate, complete or right for your dog, or that the service is always available or error-free.

16. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the event that led to the claim. Some states don’t allow these limits, so they may not apply to you. Nothing in these Terms limits liability that cannot be limited by law, or rights you have as a consumer where you live.

17. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Please email us first: most problems are solved within a day, and we’ll try for at least 30 days to settle any dispute informally. After that, claims go to the state or federal courts located in Wyoming, unless you choose small-claims court where you live or the law where you live gives you the right to use your local courts.

18. Notice for California users

Under California Civil Code §1789.3, California users are entitled to this notice:

• Provider: Steamwise Ventures LLC, 32 N Gould St, Sheridan, WY 82801, USA. Email: support@woofread.com.
• Charges: You choose your trial: $1 for 3 days, $5.49 for 7 days or $9.99 for 14 days. After the trial you picked, $49.99 is charged every month until you cancel. Optional extras are charged once, at the price shown when you accept them. Details are in the Subscription & Refund Policy.
• Complaints: email us first and we’ll try to fix it. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

19. Contact

Woofread is operated by Steamwise Ventures LLC, a Wyoming limited liability company, USA.

Email: support@woofread.com · Mail: 32 N Gould St, Sheridan, WY 82801, USA